Hampton Inn and Suites Lafayette

The location was great and the bed was comfy, but we arrived at 2:45 and the room wasn’t ready. We came back to the property a little after 4 and were told the room still wasn’t ready. Because we booked through a third‑party, we couldn’t cancel. We switched to a different room type so we’d be on the same floor with family, and were told the charges wouldn’t change since the room wasn’t ready. The curtains had stains and the bathroom door was torn.

Janette·3 weken geleden

“Minable”

The building feels old, the hot water is barely adequate, the shower is in a sorry state, and breakfast is minimalistic. On the last day there was no milk for breakfast, and when I asked if we could get some, the staff gave a curt answer and turned away: NO! I do not recommend this place at all. The service and facilities were disappointing.

Gaby·Een maand geleden

The staff was very helpful and did their best to ensure everything was good, but the room had a musky smell because of remodeling; they were kind enough to move us to another room, and then everything was fine.

Elaine·Een maand geleden

“Bed was comfortable and location was good. I would probably be willing to give them another chance”

The location was good, but our TV didn’t work when we arrived; maintenance fixed it, yet the next morning the remote needed new batteries, and that night we couldn’t even turn the TV off; water pressure was so low we couldn’t shower quickly, and when we asked the housekeeper to bring clean towels without cleaning the room, we never received them.

Robert·Een maand geleden

The room was nice with a comfortable big bed, breakfast was more than adequate, parking was easy, and the staff were friendly.

Neil·2 maanden geleden