★★★·Surabaya·5.3
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of typ het gewoon — “rond de 20e, drie nachten”
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The Square Surabaya Hotel features air-conditioned rooms with kitchenettes, private balconies, and city views, steps from the Venesia Shopping Arcade and Petra University. The hotel offers an outdoor pool, fitness centre, and convenience store, as well as shuttle services to Tunjungan Plaza and Juanda International Airport, a 15-minute drive away.
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Hoe gasten het hotel beoordelen, aspect voor aspect.
It’s just close to the university. The floor was dirty, the staff didn’t put in much effort, at 12 am in the afternoon they cut the power so we couldn’t pack our bags to check out, and the bed cover was dirty.
Inge·2 maanden geleden
The spot beside the university has plenty of food vendors and a minimarket, making it easy to buy food or supplies without leaving the hotel. There was no tap in the bathroom for ablution.
Bagus·3 maanden geleden
I was thoroughly disappointed with my stay at this hotel. The service was subpar, and the staff's behavior was unprofessional. They would often gossip about you behind your back and use your personal information to insult you. The room was dirty, and the bed was not clean. The staff's lack of morals and ethics was appalling, and they seemed to have a daily routine of targeting Arabs. The location was not ideal, and the overall experience was a letdown.
Majed·9 maanden geleden
The hotel's location was decent, with two convenience stores downstairs, making it relatively convenient. However, my room was a far cry from the pictures online, with outdated decorations and poor hygiene. The bed sheets had hair on them, and there were stains. The bathroom was also subpar, with no hot water. To make matters worse, the nearby mosque's loudspeaker would blast at 4 am, making it difficult to sleep. I would not recommend this hotel.
Jianpeng·Een jaar geleden
I had a pleasant stay at this hotel, thanks to the friendly staff who made me feel welcome. However, my experience was somewhat marred by the unpleasant odor emanating from the bathroom. The hotel's cleanliness could be improved, especially in this area.
Narayan·Een jaar geleden