“I felled very uncomfortable at Baan Kingkeaw, Thamdee.”
I had breakfast once and it was okay. The management and staff were helpful, advising on local dining, shopping, interacting with locals, and giving life advice, all without hesitation. I’m grateful for their attention when my booking had an error, and for allowing me to pay damages for using an inappropriate medical cream—the management’s common sense was very helpful and understanding. I chose Baan Kingkeaw, Thamdee because I’ve stayed there between 2008 and 2013, sometimes twice a year, and the last time was August 2013 for my 75th birthday. I encountered misinterpretation, xenophobia, hostility, and misidentification; I felt there was a prejudice against Black people, being labeled a troublemaker and watched because I’m black. I may be wrong, but having known the management before, I regret choosing a place I used to enjoy. For two days (20 & 21/3) housekeeping was not proper; I had to remove my own rubbish. I understood the housekeeping was off duty, but the management should have provided extra supplies. Next time I return to Patong, Phuket on holidays, I will consider another option.
Carlos·7 maanden geleden