Ciao Bologna Collection - San Martino

“All was good in the end.”

The property was lovely and central to everything, with a nice clean modern feel and environment. We arrived on Saturday evening for a four‑night stay after a five‑hour train from Puglia. After navigating the somewhat tricky multiple‑door remote access (which was fine), we showered. The entire room was clean and lovely, but the bathroom—also clean and lovely—had no window or natural light. It had one smoked‑glass mirror with two lights on either side, and decorative lighting around the perimeter of the room at eight feet up. One of the only light bulbs was missing from the fixture next to the mirror, making it hard to see your face—dark. We immediately contacted the on‑call manager, GIO, who told us there was no way he could fix it until Monday because it was a special bulb that required a technician and he could not buy a bulb because everything would be closed until Monday. He expected us to be without light until Monday and that was their business—hospitality. We almost believed him, but after investigating we found it was a regular bulb that had never been replaced. We asked where we could buy one. After pushing hard on them, someone other than GIO responded and said they had bulbs in the warehouse, and they delivered one to us Sunday morning, allowing us to install it. I felt somewhat misled by their reluctance to go the extra mile. The experience could have been avoided, especially since the room was left with an issue.

Anthony·2 weken geleden

“Super Lage jedoch mit einigen Abstrichen”

The location is spot on and super central – that really works. The parking square (extra cost) is right across the street. For a central spot it’s surprisingly quiet. The décor feels modern and minimal, though a bit too cool for my taste. The mattress was a nightmare; it sagged to one side and I couldn’t sleep well, which ruins a good stay. I also wish there’d been a fridge in the entrance area – at warm weather you want to chill a drink. The check‑in process isn’t smooth on the first try; when it does work it’s fine, but a clearer guide would help, especially for people who aren’t tech‑savvy. I can only text, no calls or voice messages, which is annoying when you’re tired after a long drive and just want to get into your room quickly. The AC display lights up too brightly at night – I’ve seen it done more discreetly elsewhere. Price‑for‑value is decent, and the cleanliness praised in other reviews is expected at this level.

Bhasenzahl·2 weken geleden

“Never again ..slechtste locatie ever”

The bed was good. No one was seen, absolutely no human contact. The room was not set up, and we could hear the people above us walking and talking perfectly. We even left a day earlier.

De·2 weken geleden

Everything was truly perfect and made my stay in Bologna a success. The spot near the train station and right in the city centre was ideal. The room was exceptionally clean, the virtual key access was hassle‑free, and the Wi‑Fi was top quality. The décor was very polished and the silence absolute. I’ll keep this address handy if I get the chance to return to Bologna and will share it with friends. Thanks, Giovanni! The only downside was the short length of my stay, but that’s not Giovanni’s fault… it’s my banker’s.

Marie·3 weken geleden

“Comfortable stay, convenient location but very noisy into early hours of the morning.”

The location, air‑con, comfy bed, smart tech, and nice building all made for an easy check‑in. There’s no real wardrobe or storage, and I’d have liked tea and coffee facilities in the room. The bathroom mirror is unusable – it’s smoked and poorly lit. The spot is great for convenience but it gets VERY noisy late into the early morning.

Marie·3 weken geleden