“Tutto da migliorare”
The proximity to the beach and the Daytona circuit was a plus, but the motel was dirty and we already had several check‑in problems when we arrived, handled by phone. We asked to go through reception in person, but were denied. We were also asked to email photos of our credit card, which felt unprofessional and reassuring. On top of that, we were assigned the wrong room and couldn’t even get in. We reported it immediately, but no one came to help with the door, leaving us to sort it ourselves. When we finally thought the worst was over, we entered the room and found the sofa wet from air‑conditioner condensation. Finally, at bedtime, we discovered the sheets were stained. A series of service failures that made the stay truly unpleasant and far from relaxing. Between check‑in issues, wrong room, practically absent assistance, and poor cleanliness, we expected far more.
GiuliaEen week geleden