Residence Inn by Marriott Cypress Los Alamitos

“Perfectly Serviceable”

The room was very comfortable and quiet, with a nice bed and bedding. The kitchen had new silverware and all the dishes I needed, plus an ice maker in the fridge—cleanliness mattered to me. The hotel could use a facelift for the price; Staybridge Suites are about the same cost and much newer. There’s too much furniture in the room—wall‑to‑wall furniture, lol. The carpet on the stairs and hallway is dirty and they use a cheap floral‑smelling cleaner that reminds me of a budget hotel.

Aa·Een maand geleden

“Lovely stay with my adult children while visiting family in the area.”

The place is family‑friendly and very quiet.

Kori·2 maanden geleden

Breakfast was okay, and the location was okay too. The room definitely didn’t match the pictures: the furniture looked old, the curtains were torn, and the pull‑out sofa was uncomfortable. The room and hallway smelled like cigarettes, and there was a strange odor coming from the bathtub that made us avoid showering.

Lucy·5 maanden geleden

“Would love to stay again, under different circumstances (we were emergency evacuees).”

I was happy with the rooms, but the place was noisy because our room faced a bank of air conditioners in the laundry area. The staff, including Rachel and housekeeping, tried to find a cart for our luggage since our room was one of the farthest from the elevator, but they couldn't locate any; the carts were in a hotel guest room instead. It might help to keep an emergency cart behind the scenes for elderly or disabled guests, and only staff should have access to it.

Debora·5 maanden geleden

I was quite pleased with the hotel's location and the fact that breakfast was included in the price. However, I noticed that the hotel could use some renovations to keep up with its standards.

Christian·10 maanden geleden