The Prince Residence

“Wasnt clean and no response from owners”

Arriving in Naples late at night before an early flight, I discovered the apartment was filthy—no cleaning had been done and the toilet wasn’t even flushed. I couldn’t reach the owner, so I had to leave Naples to find lodging that night. The worst part was the refusal to refund; I understand mishaps happen, but denying a refund was outrageous. The beds had been used, no fresh sheets were available, and dirty towels littered the room. It was disgusting and not what we needed before a flight, so book with caution. The platform was unhelpful too; they claimed they needed confirmation from the property. Charging someone to sleep on dirty sheets is simply unacceptable, especially at such a bad time when we just needed a quick rest.

Annabel·Een maand geleden

The rooms were spacious and the location was excellent, close to the National Museum and Archaeology; the linens and towels were good quality. However, the accommodation was not clean when we arrived, we had to wait; a wardrobe in one bathroom was filled with dirty clothes, preventing the door from closing; the mattresses were soft and ruffled, so I had to sleep on the sofa bed. The social area was divided into three small spaces.

Eneleo·Een maand geleden

“Pleasant stay!”

The location is very convenient for spending a night—or a few nights—in Napoli. Check‑in was easy, and the restaurant right next door is very nice.

Jeroen·2 maanden geleden

“I traveled with my family in a group of 8 and it was comfortable, spacious and spotless. We enjoyed our stay!”

It was clean and spacious

Jhojaira·3 maanden geleden

The host’s friendliness was present at every moment.

Jovana·3 maanden geleden