“Good but could be improved.”
I appreciated the room’s colour scheme and the tiles, which were nicely chosen and added to a pleasant vibe. The staff were mostly friendly and helpful, which I liked. However, the checkout left a sour taste. A male staff member followed the woman handling checkout and it felt a bit uncomfortable, as if he was there to enforce payment. When I asked why he was there, he simply said, “You check out,” which felt abrupt and unnecessary, especially since I still had time before the official checkout. That interaction could have been handled more politely. I was also disappointed that there was no TV in the room. I fell ill upon arrival and, with limited energy and only my phone for entertainment, it would have been nice to have another source of stimulation. The bathroom needed work: the shower head seemed partially clogged, water came out unevenly, and the shower gel dispenser was almost empty—I had to squeeze out the last bit. I would have expected an iron and ironing board, given that we were traveling in a suitcase. The air‑conditioning was locked at 24 °C with no way to adjust it, making it hard to get the room comfortable while I was unwell. The checkout experience was again a negative point: a male staff member accompanied the woman handling my checkout and told me, abruptly, to check out—despite the fact that I was well aware of the time and still within the checkout window. It felt unnecessary and a bit uncomfortable. One of the biggest letdowns was the expectation versus reality. From the photos, I thought the villa included a private kitchen and pool, but that wasn’t the case—or at least, not what I expected. The shared kitchen reminded me of something you’d find in a backpackers’ hostel. The online pictures were likely taken when everything was brand new, so it was a bit misleading.
Lionel·Een jaar geleden