Grand Park Royal Cancun - All Inclusive

Everyone’s service was super friendly, the food, the sea, and overall everything was very pleasing; it’s an excellent option for rest. We stayed in a villa that was very comfortable, beautiful, and had an unbeatable view. In truth, everything was to my liking.

Vargas·Een week geleden

The location was good. The front‑desk service and the seafood restaurant were slow and unhelpful.

Juan·2 weken geleden

The hotel’s beauty, the activities, and the cleanliness were positives. Ongoing construction, fewer restaurants open, and no gym were negatives. The food was sometimes quite lacking in quality.

Pierre·2 weken geleden

“Could be great”

The restaurant, bar, and housekeeping staff were super friendly and helpful. The front‑desk staff were a bit rude and unhelpful, taking three days to fix our lights. There was also a concierge who presented themselves as helpful but actually pushed us into a timeshare (don’t!), and they were annoyingly insistent for the first few days, making the experience unpleasant. The buffet food wasn’t clearly labeled; vegetarian options were few and not properly marked, nor were ingredients or allergens. You’re asked about restrictions when seated, but it makes no difference. The specialty restaurants serve good Mexican food, but are shockingly bad otherwise: cold ravioli at Flor de Sal, soupy and bitter Pad Thai, and a ramen that’s nothing more than a diluted broth with boiled vegetables and the wrong type of noodles.

Ngbravo·2 weken geleden

“Recomendado 100 por ciento”

Everything was excellent and the service was extraordinary.

Maria·2 weken geleden