The room was very spacious and clean. I was disappointed that I still had to pay full price even though I wasn’t told the water park was closed.
DarlaEen maand geleden
Een ogenblik…
★★★·Watervliet·6.2
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of typ het gewoon: “rond de 20e, drie nachten”
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Comfort Inn & Suites in Watervliet offers spacious family rooms with air‑conditioning, private bathrooms, free WiFi, work desks, seating areas, and streaming services. Guests enjoy a fitness center, bar, games room, private check‑in/out, 24‑hour front desk, free parking, lift, full‑day security, and express services. Located 4.9 km from Contessa Wine Cellars, 5 km from Randall Higdon Gallery, and 61 km from Kalamazoo/Battle Creek International Airport.
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Hoe gasten het hotel beoordelen, aspect voor aspect.
The room was very spacious and clean. I was disappointed that I still had to pay full price even though I wasn’t told the water park was closed.
Darla·Een maand geleden
People are friendly, but the upgraded rooms are shabby.
Gregory·Een maand geleden
I liked the warm swimming pool water, but the floor near the entrance is slippery and needs more care. The pool area, especially the bathroom, was smelly and dirty with a lot of water on the floor; it seems people use that area but cleaning isn’t frequent enough. The lobby bathrooms were dirty, lacking toilet paper for two days. The little store by the lobby offered only a few snacks. The room bathrooms were dirty, and they provided only one shampoo, one soap bar, one conditioner for a family of five, and just two sets of towels—adequate for kids but the cleaning services need improvement.
Greg·3 maanden geleden
The staff was friendly, rooms were clean and comfortable.
Hali·3 maanden geleden
The bed was comfy and parking was handy, but the room was filthy—food on the floor near the bed, hair on the shower walls, and it definitely didn't match the description. I paid for the family suite and got two beds, two TVs (one malfunctioned most of the time), a desk and chair, and a stinky mini fridge. It looked like they were remodeling and forgot to reinstall everything; there was no pull‑out sofa bed, no microwave, no lounge area, and no on‑site laundry, which is a big deal since there's an indoor water park. The only friendly staff member was the housekeeping lady. We headed to Safari Joe's for a swim, only to be told it was closed for 10 minutes upon arrival and would reopen after lunch, closing again every few hours. My 9‑year‑old tried to go to the arcade, and the lady rudely told him, “I told you it’s closed!!!” Her attitude changed as soon as she saw me. The price is not worth it, and they added a surprise $100 deposit that wasn't mentioned until after check‑in. We left a day early and booked another hotel.
Amanda·6 maanden geleden