Vicino al GRA, comodo
Personale disponibile
Door Parley gedestilleerd uit de 75 recentste van 703 geverifieerde beoordelingen
Elke kamer heeft Wake up service/Alarm clock, Satellite channels, Heating, Upper floors accessible by elevator, Telephone, Safety deposit box, Socket near the bed, Wardrobe or closet en nog 5
15 m² · 1 single bed
This en suite accommodation features a cooling system, complimentary internet access, and a television with satellite channels. The bathroom, reserved for guests' exclusive use, includes either a bathtub or a shower facility, along with courtesy toiletries and a device for drying hair.
Bedden 7.9/10 · genoemd door 270 gasten
22 m² · 1 large double bed
The Superior Double Room features air conditioning and is equipped with a flat-screen television that receives satellite channels, along with a bathroom for private use. This accommodation is furnished with one bed.
Bedden 7.9/10 · genoemd door 270 gasten
22 m² · Voor 3 gasten
15 m² · Voor 1 gasten
17 m² · Voor 1 gasten
The staff were courteous and the location was good, but the cleanliness was lacking; I found hair in both the bed and the bathroom.
“For a "supreme space" was not happy due the problem with toilet, less floor cleaning & temperature”
The location was good, but the breakfast could use more variety; the bathroom was poorly functioning, and despite being told, little was fixed. Because of the high outside temperature, we expected the room to cool down, yet it stayed at 19 °C, which I found unacceptable—every guest should be able to set their own preferred temperature for sleep.
“Purtroppo non lo consiglio. Mi spiace solo per il personale in reception che è molto gentile”
The staff were available and courteous, trying to fix the problems we found (a dirty room, full of dust, stained and smelly pillows, a fridge that blew conditioned air and wasn’t very functional). The room assigned by reception turned out to be small, unclean, with a lot of dust behind and on the TV, on the chair (old dust, not recent), the disposable glass in the bathroom was greasy, perhaps already used. One pillow had a stain, another emitted a bad odor. The walls were dirty. After reporting, they offered a room change. In the new room the fridge wasn’t working (the bottles inside were very hot) and we had trouble with the air conditioning that initially didn’t work, then barely improved. The room was dusty. The welcome kit was only for one person (perhaps they rushed the bed prep and didn’t think of this). It’s a pity because in a 4‑star hotel (night paid 90 € without breakfast) I expected more.
“Great customer service”
Very friendly and 24/7 staff
The hospitality was excellent.
The staff were courteous and the location was good, but the cleanliness was lacking; I found hair in both the bed and the bathroom.
“Great customer service”
Very friendly and 24/7 staff
“For a "supreme space" was not happy due the problem with toilet, less floor cleaning & temperature”
The location was good, but the breakfast could use more variety; the bathroom was poorly functioning, and despite being told, little was fixed. Because of the high outside temperature, we expected the room to cool down, yet it stayed at 19 °C, which I found unacceptable—every guest should be able to set their own preferred temperature for sleep.
The hospitality was excellent.
“Purtroppo non lo consiglio. Mi spiace solo per il personale in reception che è molto gentile”
The staff were available and courteous, trying to fix the problems we found (a dirty room, full of dust, stained and smelly pillows, a fridge that blew conditioned air and wasn’t very functional). The room assigned by reception turned out to be small, unclean, with a lot of dust behind and on the TV, on the chair (old dust, not recent), the disposable glass in the bathroom was greasy, perhaps already used. One pillow had a stain, another emitted a bad odor. The walls were dirty. After reporting, they offered a room change. In the new room the fridge wasn’t working (the bottles inside were very hot) and we had trouble with the air conditioning that initially didn’t work, then barely improved. The room was dusty. The welcome kit was only for one person (perhaps they rushed the bed prep and didn’t think of this). It’s a pity because in a 4‑star hotel (night paid 90 € without breakfast) I expected more.
