“My stay is always great. I’m originally. from Columbia therefore when I visit this is the hotel I want to stay at.”
The property was very clean.
Latonya4 maanden geleden
Een ogenblik…
★★★·Columbia·8.3
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of typ het gewoon — “rond de 20e, drie nachten”
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Located 0.5 miles from Seventy Seven Business Park in Columbia, the Hilton Garden Inn Columbia/Northeast features a heated indoor pool, a well-appointed fitness centre with a 42-inch flat-screen HDTV, and a modern business centre. The on-site Garden Grille & Bar serves breakfast and dinner, while the Pavilion Pantry Market offers 24-hour snacks and refreshments. Free WiFi is available throughout the property.
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Hoe gasten het hotel beoordelen, aspect voor aspect.
The property was very clean.
Latonya·4 maanden geleden
Everything was very clean, but all the services were lacking.
Noel·5 maanden geleden
I didn’t receive it.
Myers·5 maanden geleden
The room was very clean and spacious, the bed was comfortable, and there were no problems.
Denesha·5 maanden geleden
In terms of comfort, cleanliness, quiet, quality, & spaciousness, the hotel excelled. We couldn't have asked for better facilities. The service was disappointing, beneath what I would expect of a Hilton Garden Inn. First of all, one of our keys did not work. Then the TV wouldn't turn on, was defective. They got fixed after we left. The clincher of disappointment was when we checked in, the desk clerk told us the room was only made up every other day, not daily (which I think is beneath Hilton standards, but I didn't say anything). HOWEVER, the clerk said that if we wanted the room to be made up with fresh towels, all we had to do was let them know by 09:30 the following day. OK by me. Later that day, I got a text from "Brenda" at Hilton, asking how we liked the room, etc. I texted back saying it was fine, and that we'd like our room to be made up the following day with fresh towels. No reply. The following day when we returned to the room, it wasn't made up and no fresh towels. I was surprised when I got a text from "Brenda" later that evening asking how we enjoyed our stay so far. I texted back that we were disappointed the room wasn't made up as requested. She texted back within 5 min saying that wasn't their policy, that it was done only every other day. And if we wanted fresh towels, to come down to the front desk for them. Nope, I'm not going to do that -- not at a Hilton. I expect better service and keeping promises. It's funny that the Holiday Inn Express a couple miles away makes up the room EVERY day (we've stayed there) and for a cheaper price. I think Hilton's room policy reflects laziness and cutting corners to save a buck, and not up to their standards
Richard·5 maanden geleden