I booked 3 rooms, so I can add a few more notes about the 18–27 August stay. 1. Every day the sea had strong waves, so if you sleep with windows open the sea is heard all night, sometimes even disturbing sleep. Previously we stayed at a hotel with a sea view – that wasn’t the case. Maybe the waves weren’t that steady, or city noise drowned the sea. 2. Good mattress and bedding quality. The room had a wardrobe and a small fridge. 3. Those in the camp live under the hotel windows, and the sea is visible. Food and breakfasts: they’re included in the price. Why not offer a breakfast that makes customers want to return for lunch and dinner? Instead of steady boiled eggs, offer omelets, shakshuka, and a hundred more options. 4. Also recommend introducing guests to the cleaning schedule, linen and towel changes – prepare instructions in English, even Turkish (there are translators). We stayed 10 nights – never came to be cleaned or have linen changed. No information was given at check‑in. Everything that normal hotels have is asked for. I only saw the cleaning lady when someone checked out – I took a photo. There’s a laundry room on the first floor, and piles of linen are there. Maybe guests should take it themselves? No information. The door to the laundry is always open, and if guests don’t go in (they’re polite), cats and dogs can easily enter – hygiene and allergy issues. Cleaning is done without water, so concentrated cleaners that were sprayed and spread on the floor can also cause health problems. The policy needs review. In a photo a mop hangs on a bucket where the linen lies. 5. Other people’s slippers in the bathroom: some hotels use disposable rubber slippers, but these are just old slippers not made of rubber. In the bathroom, the floor after the shower is always wet, and I’m not surprised that all towels are dirty, gray. Apparently someone uses those towels to wipe the floor in the whole bathroom, where the shower area isn’t separated, and you must sweep the water afterward.
Nataliya·2 maanden geleden