It's veryI want to express my serious dissatisfaction with the conditions and treatment I experienced at the Bungalows. The facility felt unsanitary, and I was very uncomfortable with what I perceived as racial profiling by management. I felt that Black guests were being grouped together in the same rooms rather than being treated fairly and given the benefit of the doubt regarding cleanliness and the condition of their personal space. I believe every guest deserves to be treated with equal respect, dignity, and fairness, regardless of race. When I raised my concerns, I did not feel that management was reasonable, understanding, or willing to address the situation appropriately. Based on my experience, the Bungalows is not a place I would recommend to anyone or ask anyone to stay. I hope management takes these concerns seriously and makes meaningful changes to ensure that all guests are treated fairly and provided with a clean, safe, and respectful environment. I do not like the environment or the way rooms are kept. The rooms smell and are unsanitary, and the air conditioning barely works, making it uncomfortably hot. I'm also concerned about how guests are treated, including what feels like racial profiling by management. When concerns are raised, I do not feel the staff are reasonable or willing to address issues fairly. Every guest deserves to be treated with dignity and respect, regardless of race. Based on my experience, I would not recommend this hostel to anyone seeking a clean, safe, and welcoming place to stay
Kentrel·Há 4 semanas