The location was bad, breakfast was bad, and the internet was bad.
TeixeiraHá um mês
Só um momento…
★★★★·Orizaba·6.8
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ou é só digitar — “por volta do dia 20, três noites”
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Hotel HAUS Ixtaczoquitlán in Orizaba features 43 comfortable rooms with air-conditioning, private bathrooms, and mountain views, each equipped with a work desk, free toiletries, and a TV. The hotel offers free WiFi, a fitness room, and 24-hour front desk, along with a minimarket, daily housekeeping, and outdoor seating. It's 123 km from General Heriberto Jara Airport, near local attractions.
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Como os hóspedes avaliam o hotel, aspecto a aspecto.
The location was bad, breakfast was bad, and the internet was bad.
Teixeira·Há um mês
I was furious when I arrived and they told me my reservation didn't exist; after I asked them to check, they admitted it had been made but because no credit card was on file they hadn't honored it. I explained I needed accommodation urgently, paid with a debit card, yet they still charged the other card, so I was double‑charged due to the reception staff’s negligence (Linda). I demand a refund!
Ramsés·Há 2 meses
The elevator was out of order and the pillows were unsatisfactory.
Jorge·Há 2 meses
They refused to honor my reservation and the service was terrible.
Aracely·Há 2 meses
The cleaning was good and service was solid, but there were not enough outlets for chargers and the Wi‑Fi was poor—so bad it even affected the screen.
José·Há 2 meses