The staff were outstanding - so friendly and helpful! The cuisine was first-class. Stunning location. Nothing we didn't like, but a few comments: we all agreed that the food and wine prices were very high. We understand the location and country factors, but even in comparison to fine dining in France, the prices were very high - and there are no easy options for dining elsewhere, so one is captive to these prices. Also, the rooms did not have hairdryers or coffee/tea facilities. Whilst there may be arguments to be made for fire risks, ease of cleaning, etc, a hotel of this standing should put their guests' comfort first, and take an example from similar hotels. Particularly in this location, it would be nice to simply enjoy a cup of tea in bed on a snowy morning. At the very least, guests should be able to help themselves free of charge at any time (not just in the morning) to a hot drink. We have enjoyed this facility many times at mountain hotels, and it is much appreciated. Finally, there is no indoor lounge - the staff are very welcoming about allowing guests to sit inside at tables all day long (and of course, there is an outdoor terrace). But in inclement weather, not having anywhere comfortable to sit and read a book is a major drawback. And the bedrooms are extremely basic - ours just had two wooden chairs, which did not provide for sitting and heading or relaxing in comfort. Having said that, we knew about some of these issues beforehand, so these are merely comments - and we did enjoy our stay very much
SusanHá 6 dias