I was scammed. When I arrived they threatened to swap my room for a trash room unless I paid an extra 100 reais. They’re unreliable and not serious.
EdsonHá 3 meses
Só um momento…
Teófilo Otoni·9.1
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ou é só digitar — “por volta do dia 20, três noites”
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Suite 15 accommodates a couple and two children (up to 14) at Pousada Cristais do Vale, Teófilo Otoni. The air‑conditioned family room features a private bathroom, balcony, sofa bed, minibar and flat‑screen TV. Guests enjoy a terrace, free Wi‑Fi, streaming, outdoor dining, barbecue, pet‑friendly policy, room service, continental breakfast, free on‑site parking, and a location 6 km from Kemil Kumaira Airport.
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Como os hóspedes avaliam o hotel, aspecto a aspecto.
I was scammed. When I arrived they threatened to swap my room for a trash room unless I paid an extra 100 reais. They’re unreliable and not serious.
Edson·Há 3 meses
Everything was amazing—beautiful place, cozy and spotless. The reception was fantastic, from the owner who’s super nice to Mrs. Solineide, who welcomed us warmly. We loved the stay, will come back often, and highly recommend. Well done!
Ramon·Há 3 meses
Great location, good coffee, soft mattress, easy access near the street. The bathroom soap was terrible.
Jean·Há 3 meses
Breakfast had many choices. The room was tiny for four people, a hard sofa‑bed for my kids, and there wasn’t enough space for anyone to sit comfortably. Mold covered the room, even the bathroom. The bathroom was in bad shape—no proper tiles, only a curtain, and a pipe poking out of the drain, giving a clear sign of neglect. Pillows arrived without cases and were punctured for my kids. There was no garage either. Despite the decent breakfast, the overall structure and comfort fell far short of expectations.
Kronnei·Há 4 meses
Service was good.
Manoel·Há 4 meses