“Great”
The location was perfect. The shower was dirty.
JodiHá uma semana
Só um momento…
★★★·Battle Creek·7.1
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ou é só digitar — “por volta do dia 20, três noites”
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Tru By Hilton Battle Creek in Battle Creek features air-conditioned rooms with private bathrooms, free toiletries, and modern amenities like refrigerators, microwaves, and TVs. The hotel offers a terrace, indoor pool, fitness room, and outdoor seating area. Guests can also use the 24-hour front desk, electric vehicle charging station, and free on-site parking. It's 35 km from Kalamazoo/Battle Creek International Airport and near Kellogg Arena, American Museum Of Magic, and Firekeepers Casino.
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Como os hóspedes avaliam o hotel, aspecto a aspecto.
The location was perfect. The shower was dirty.
Jodi·Há uma semana
My daughter enjoyed herself; the lobby was colorful and beautiful, just as she described. I was able to rest and enjoyed my stay, and I would stay again. The location was good.
Brayosha·Há uma semana
It was my first stay at TRU, and I found the decor fun with plenty of lobby seating that felt like a living room. There was a pool table in the lobby, and the front desk host was extremely helpful, researching restaurants and activities for us while we were there. The pillows were small and uncomfortable.
Dr·Há 2 semanas
When we arrived, there were bugs in every corner of the room – at least 40. No front‑desk staff apologized when we reported it, and when we mentioned it again that morning they seemed irritated and offered no remorse or apology. I am very disappointed.
Brianna·Há 2 semanas
The rooms were clean the first time I stayed there and it seemed to be a nicely up to date hotel. The staff were very rude and unprofessional, I stayed at this hotel before 2 weeks ago and enjoyed my stay I was allowed an early check in for a $50 charge. When I came back this Thursday I was told by the manager I would have to pay $100 for an early check in fee. When I asked her why the price has increased and what determines the price, she told me “I do. I determine it because I said so” confused I said “So today its $100 but 2 weeks ago it was $50?” and she insisted “Yeah today its $100” and then snickered and laughed at the desk with her receptionist. I am a nightshift nurse and come into battle creek for my jobs orientation every week all the way from grand rapids and I understand early check in isn’t always garunteed but this interaction left a bad taste in my mouth. I could’ve paid the $100 but the attitude and the lack of respect for customers from the manager and receptionist made me feel very uncomfortable and unwelcome. When I asked her to cancel my reservation she told me “Well its the day of so you’ll have to pay for the room anyway” I left the hotel and got a room somewhere else with free early check ins and I will not be returning!
Jnya·Há 2 semanas