“LURIDO, FATISCENTE, DISGUSTOSO.”
As soon as I entered the room, I was greeted by a warm welcome from numerous bedbugs that had been there for a long time, as shown by the fact that there were more dead ones around the room. In addition, there were other small insects, most already dead, near the entrance by the fridge. All of these became easy prey for the many spiders in the room, which were feasting on them. Of course, the large webs they had spun covered every corner of the room. On top of that, there were insect droppings on the curtains and walls. The screens were broken and you couldn’t open the window unless you wanted to increase the room’s fauna. It was a chilling and disgusting situation that forced me to call the staff. They replied that they couldn’t do anything, that someone would come the next day to clean, and that I would have to manage. They also dismissed the video I had sent to document the situation. Sleeping was almost impossible because of the discomfort and the insects buzzing, hitting the walls, and falling to the floor. The next day, someone came to “clean” while I was away, but only the small corner I had filmed was cleaned. The rest of the room remained infested with webs, various insects, and everything else mentioned before. I wrote again to the management, who viewed the message but didn’t even give me a response. I never received an apology, and no one ever showed up. This highlights how the room’s hygiene conditions, the worst I’ve ever seen, were not even the worst part – for me, it was the rudeness, complete indifference, and mockery from the staff.
Francesca·Há 3 semanas