“Die negativen Punkte haben so extrem überwogen dass wir den Aufenthalt definitiv nicht mehr wiederholen würden.”
The resort and surroundings were nice and clean, but a certain receptionist was incredibly unfriendly, negative towards us, unhelpful, and difficult. The room lacked equipment. The sauna had very limited hours that weren’t communicated beforehand even though we asked, so we couldn’t use it at all during our stay. The pool water was cold. Though not essential, the front desk couldn’t arrange a taxi for us. At breakfast, many items were no longer refilled after 10 am (breakfast ran 7–11 am), so overall we were dissatisfied despite the otherwise pretty resort. It shows how crucial decent service is; if it’s missing, the stay becomes unpleasant.
MonikaHá 3 semanas