Khai Hung Hotel Binh Chanh

“Fairly satisfied!”

Just location. Room and customer services

Tin·Há um mês

I’m upset about my stay. The room was dirty, and I found cockroaches and spiders inside. The sink was clogged and the bathroom light wouldn’t turn off. Housekeeping never came to clean, and there was no water in the room. We had already paid for two nights before arriving, yet at check‑out the staff asked me to pay again, claiming the payment hadn’t been received. I had to pay a second time, which caused about a 30‑minute delay while the issue was sorted out. The Grab driver was waiting, so we had to leave for the airport at the last minute, leaving me extremely stressed about missing my flight. Overall, this was a very disappointing experience. The room condition, lack of housekeeping, maintenance problems, and especially the payment confusion caused a lot of stress and inconvenience. I expect an explanation and an appropriate solution.

Rania·Há 2 meses

“The room was very comfortable and the staff was more than welcoming”

The window, shower, bed, and customer service were all great, with nothing in particular to complain about.

Tim·Há 3 meses

The hotel is on a bus route and in a quiet area, with no issues to note.

Dermot·Há 5 meses

I was genuinely impressed with both the room and the staff during my stay. The room was spotless and beautifully arranged. What truly made the experience exceptional was the staff; every team member I met was warm, attentive, and genuinely eager to help, whether at check‑in, housekeeping, or the front desk. It’s rare to find such a perfect balance of comfort and hospitality. Highly recommended.

Aliakbarov·Há 6 meses