The staff repeatedly lied about taxi prices and hotel reservations, leaving me very dissatisfied with the service.
SergeiHá uma semana
Só um momento…
★★★★★·São Paulo·8.4
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ou é só digitar — “por volta do dia 20, três noites”
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The Double Tree by Hilton São Paulo Itaim features air-conditioned rooms with city-view balconies, private bathrooms, and modern amenities like free WiFi, minibars, and flat-screen TVs. Guests enjoy a rooftop pool, fitness centre, sun terrace, and restaurant with international cuisine, plus a 24-hour front desk, private check-in, and paid parking. Located 9 km from São Paulo/Congonhas Airport and near Ibirapuera Park and MASP São Paulo.
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Como os hóspedes avaliam o hotel, aspecto a aspecto.
The staff repeatedly lied about taxi prices and hotel reservations, leaving me very dissatisfied with the service.
Sergei·Há uma semana
The location, breakfast, and very friendly reception staff were great, but the pool was small and poorly maintained.
Beata·Há uma semana
The spot is commercial, has a garage, and is quiet, but the bathroom needs renovation.
Marcílio·Há uma semana
I was pleased with the staff’s service and stayed in a freshly renovated room, but the breakfast, food, and overall restaurant experience were weak for a hotel of this class; I expected far more. The pillows had an unpleasant smell and the bedspread was off. When I asked the front desk for plates and cutlery, they handed them to me, but the items were in terrible condition.
Carlos·Há uma semana
Everything was perfect—no complaints at all.
Joyce·Há 2 semanas