Le hotel hotel Phnom Penh Cambodia

location awesome. no hot water for a shower. I was surprised by that

Matthew·Há 8 meses

Hotel vieillot ce qui fait son charme.!. Personnel serviable. Peu éloigné de l'hyper centre

Marcel·Há 8 meses

Honestly, I did not like anything about this hotel. The only positive point was one female staff member at the front desk who helped me go to the police station and file a report when my passport was stolen from my room with $400 cash inside. She was professional, kind, and genuinely helpful in a very stressful situation. Apart from her support, the hotel conditions, management, cleanliness, and overall experience were extremely poor. I would not recommend this hotel to anyone. This was one of the worst hotel experiences I have ever had. The hotel is extremely dirty. The sheets and pillows were dirty and smelled bad with blood stains of the sheets. During my one-week stay, my room was cleaned only once despite repeated requests. There was no toilet paper, no shower gel, and I was given only one very thin towel per day. The bathroom was unhygienic and the overall cleanliness was unacceptable. In addition, the person who identified himself as the general manager, Richard, behaved very unprofessionally at the front desk, including smoking in front of guests. Many guests were complaining about this behavior. More seriously, while I briefly left my room for breakfast, housekeeping entered my room and my passport and cash disappeared from inside the room. I reported this incident to the police and filed an official report. The hotel did not provide transparent access to full CCTV footage of who entered my room, which raised serious concerns about security and handling of guest incidents. Based on the way this situation was handled, I personally believe management may be involved or aware of what happened, although this is now under police investigation. Because of this incident, I was forced to remain in Cambodia longer than planned to arrange a replacement passport, causing significant stress and additional expenses. Based on the hygiene standards, unprofessional management behavior, and serious security concerns, I strongly advise travelers to avoid this hotel. should urgently investigate this property

Paco·Há 8 meses

Rien,si ce n'est l'emplacement. La saleté de la salle de bain, le matelas probablement issu d'une ancienne prison (on dort directement sur des ressorts qui vous cisaillement la peau), les murs decrepis et troués de la chambre, l'accueil

Marie·Há 8 meses

Staff were kind and friendly and location is central but that's genuinely the only positive things about this hotel, everything else is VILE. The worst hotel I've ever stayed in!! (for reference I've been travelling SE Asia for 6 months and have stayed in tents, places with no electricity, manual toilet flushing etc and this was the worst accommodation BY FAR). It is filthy, people smoking throughout the hotel and dropping butts on the floor. The whole building stinks of stale smoke, there are dirty dishes and stained couches in the middle of the corridor, there were bugs in the bed and in every corner of the room. Our room had rubbish in the bin, a used dirty towel, no couch cushions, a used toothbrush, almost empty toilet paper, dirty glasses and cigarette butts on the floor. It's clear the room had not been cleaned in a very long time, however we were actually told this was one of the nicer rooms? This is the only negative review I've ever written as I don't like to critise places but this hotel is absolutely vile. I cannot add more photos on this review but I will add more photos and videos of the corridors on Google reviews, I would urge you to look at them before you book

Chloe·Há 8 meses