The stay was a total letdown; the room was cramped and dusty, making it uncomfortable. Worse, I discovered worms in the hot milk at breakfast, raising serious food hygiene concerns. I filed a complaint right away, yet no manager ever came to address the issue. This lack of attention and professionalism was unacceptable. Overall, the hotel failed to meet basic expectations of cleanliness, hygiene, and guest service, and I hope management takes steps to prevent such incidents for future guests.
DeepakHá 2 semanas