I ran into a communication hiccup when picking up the key. It would have helped if the check‑in details were sent automatically before arrival so future guests wouldn’t face the same issue.
RantidaHá 3 semanas
Budapest·7.4
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ou é só digitar — “por volta do dia 20, três noites”
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Located in Budapest’s city centre, Universal Apartment Budapest offers immediate access to landmarks such as the House of Terror (5 min walk) and the Hungarian State Opera (700 m). Guests benefit from free Wi‑Fi, a lift, luggage storage, and a kitchenette equipped with coffee machine, fridge and microwave. Sound‑proofed rooms include work desks, and nearby attractions feature St. Stephen’s Basilica, Dohany Street Synagogue, and the Parliament.
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Como os hóspedes avaliam o hotel, aspecto a aspecto.
I ran into a communication hiccup when picking up the key. It would have helped if the check‑in details were sent automatically before arrival so future guests wouldn’t face the same issue.
Rantida·Há 3 semanas
The address was wrong! We spent ages looking for it and couldn’t find anything. When we called, we were treated rudely and the staff wouldn’t give us the exact address of the hostel.
Ahmed·Há 3 semanas
The apartment itself was fine and comfortable, but our arrival was a drama. We spent about 45 minutes searching because there was no clear name or sign on the gate or street. A lady in the UK gave us phone instructions that weren’t very clear, and we didn’t get a proper call or message to guide us to the exact entrance. After 45 minutes, someone finally met us and asked, “Are you the guests?” 😅 We discovered we weren’t the only ones with this problem; other guests had the same experience. Aside from the check‑in confusion, the apartment was good. The location and arrival instructions need serious improvement—clear signage and better communication would make the stay much easier. Check‑in was the main issue.
Bilal·Há 4 semanas
The place was good and very comfortable.
Teddy·Há um mês
Egyedül az elhelyezkedése, más nem. Azzal kezdődött hogy a hely semmi komunikációra nem volt hajlandó, mi már azt hittük a 10. Sikertelen hívás után hogy nincs is szállásunk, de sorolhatnám, alig találtuk meg mert nincs megadva a pontos cím az épületen pedig sehol sincs feltüntetve hogy ott van. Nem tudtuk zárni a dolgainkat vagy a szobát. A mosógép nem működött, konyhát nem is említem. Eredetileg női szoba helyett két idegen férfival kellett volna aludnunk és még az se lett volna megoldható hogy miénk legyen a szoba egyik fele mert már lefoglalta a két nagydarab pasi a szoba két oldalát. A lényeg hogy többet ide se megyünk. Ha a takarító férfi nem segít nekünk kínszenvedés lett volna a hétvégénk
Timina·Há 3 meses