“Horrible/terrific”
Nothing. They abandoned me and I had to find an alternative all alone in the middle of the night because they wouldn’t open the door and wouldn’t reply to my WhatsApp messages, calls, or emails, even though the booking was confirmed and we had spoken through messages about needing a chair and a desk for work in my room. After ditching me, they blocked me on WhatsApp, so if you actually want to spend the night in a room in Sri Lanka, don’t book with them. Unprofessional/unacceptable behaviour and they wouldn’t open the door for me even though I was trying to reach them and also ringing the bell for more than an hour.
EmanuelaHá 8 meses