“Разочароващ”
The house is nice, the photos match reality, but the staff was horrible! Their attitude towards guests under any criticism. Even when we checked in there were shouts from a man and a little child who was crying! No one greeted us. Then a Greek man came, who spoke broken English and was mildly snoring. A woman, who apparently was the boss, spoke in a high tone because they had misunderstandings with guests. There was a group of people who clearly had booked the whole house for themselves, but since we were there, the staff apparently didn’t keep their promise. To make us pay back, they kicked us out of the common kitchen area under the pretext that we had only paid for two rooms, while the group for all the other rooms in the house and consequently only they could use the common area. When we booked, it was clearly written that the common areas + jacuzzi were for all guests. In the end, when we were checking out, they kicked us out rudely and with shouts because we were late, even though booking said we could stay all day. There were inconsistencies. Otherwise the house is nice with a beautiful view, but the staff is awful.
МарияHá 2 meses