“Enttäuschende Zimmer und wenig Abwechslung beim Frühstück - Preis-Leistung nicht akzeptabel”
The hotel’s setting was nice, Mediterranean, many plants, good evening light, and a nice view from one spot. The staff were friendly. It was clean and the bathroom was the best part of the room. We booked a double room that appeared bright, modern, and friendly in the pictures, with lots of light wood on the floor and ceiling and pleasant lighting. Our disappointment at arrival was huge: first we were assigned room 401 in a smaller building, it was extremely dark, with terracotta stone floor, a dark green couch, dark wooden beams on the ceiling, and a small window in front of a tree. That room had nothing in common with what we had booked. After we complained we got another, slightly brighter room, but that still did not match the booked ambience. We were repeatedly told that the shown room was only an example. From our view it is disappointing when the booking representation gives a completely different impression than the actual room. The pool area also failed to convince us because it was swarming with mosquitoes. Breakfast was disappointing for a 4‑star hotel. The selection was identical every day and not varied. There were only two types of cheese and two types of sausage, but a large amount of sweet pastries. We understand the breakfast is Italian‑styled, but in a hotel of this category we expected a larger selection and more variety, even for international guests. The rolls were only two types daily, apparently re‑baked, supplemented by toast bread from a bag. The outdoor breakfast organization was also uncomfortable; those eating at the iron tables with a nice view had to fetch coffee themselves and juggle down stairs. Without seat cushions and tablecloths the area looked uninviting.
Anja·Há 3 semanas