Large apartment. Disappointing Stay – Poor Cleanliness and Maintenance The apartment was spacious, but unfortunately, that was about the only positive aspect of our stay. The standard of cleanliness was absolutely unacceptable. There was hair left behind by previous guests all over the living room and inside the shower, clearly indicating that the apartment had not been properly cleaned before our arrival. The shower drainage was also defective, causing water to flood the bathroom whenever we used it. The towels were old, worn out, and desperately needed replacing. To make matters worse, we discovered a cockroach inside the apartment, raising serious concerns about hygiene and pest control. A large apartment means very little when basic standards of cleanliness, hygiene, and maintenance are neglected. These are fundamental requirements for any hotel, regardless of its category. Overall, a very disappointing experience. Management seriously needs to improve housekeeping, pest control, and maintenance before accommodating paying guests
ZacaryiaHá uma semana