“Overall it was a nice and welcoming stay. Great staff and all of them are very friendly.”
We had a short family holiday here and the kids were thrilled by the pool and water slide, while we relaxed at the pool bar. The breakfast buffet was excellent, offering a wide variety of delicious dishes, and the rooms were spacious, clean and comfortable. However, the advertised price turned out not to be the final price; they added tax on top, and I ended up paying almost SGD400 extra for my 3‑day stay. The property claimed it was “pay at property,” but they charged SGD600 from my debit card to secure the booking. At check‑in they charged me the full amount plus another SGD400, so I paid a total of SGD1000 as a refundable amount. They said it would take about 3 weeks to return the money to my bank account, so be prepared to pay an extra SGD1400 for a 2‑night stay over the advertised price. I eventually received a SGD1000 refund in about 2 weeks; if you use a credit card, the refund comes faster (2 days). This was the only thing I didn’t like, and it wasn’t mentioned in the description at booking time.
Kurukulasooriya·Há uma semana