“Non era la prima volta che mi recavo in questo hotel ma questa volta mi ha deluso”
The apartment was large. It needs remodeling. There should be clearer information about extra paid services (like laundry, cleaning). The laundry payment system is complicated for foreigners who don’t have Pix, and the reception doesn’t act as a middleman. The reception could give more information besides handing over keys. I’ve recently stayed in other hotels in Vila Olimpia with available apartments, and even though services are paid, they’re excellent. Another example: there are no towels for the pool and it isn’t even available for payment.
GianHá 2 meses