Dugong Resort Phu Quoc

“Lækker overnatning men uden aktivitet og dårlig badestrand”

The staff were easy to contact and good at English, but there were no activity options and the pool water was awful—more plastic than any sand I could find.

Bjørn·Há 4 dias

“Il y a beaucoup mieux et pour moins cher”

The setting was nice, the excursion organization worked, and communication via WhatsApp was smooth, but beware of the menu: they claim a Halal option purely for marketing and admit no certification; they also lied about the scooter’s condition by inventing damage that already existed and added extra charges to the bill; overall I was very disappointed and ended up cutting the stay short; the bathroom cleanliness needs improvement.

Akila·Há uma semana

The evening atmosphere by the sea was lovely, but the hotel is quite old, the staff are very young and inexperienced yet friendly, and there was no room service during the stay.

Oliver·Há 2 semanas

“Un resort magnifique, calme et reposant, idéal pour se ressourcer à Phu Quoc, malgré une restauration moyenne et un empl”

The setting was absolutely stunning, with a superb pool and incredible quiet. The resort is surrounded by lush vegetation, creating a very pleasant environment to relax and enjoy Phu Quoc away from the bustle. My room was in very good condition and the staff who tend the outdoor areas were truly adorable, always smiling and helpful. If you’re after calm, nature and a place to unwind, this is a great spot. The outdoor bathroom raises some hygiene concerns, though it didn’t ruin my stay. The food was also disappointing: the dishes lacked flavor and care. Even the phở, a staple of Vietnamese cuisine, was very basic, with a simple broth, a few meat pieces and very few accompaniments. Another important point: to rent a scooter, I was asked to leave my passport as collateral. I refused because I don’t want to hand my passport over to a place for a rental. After about fifteen minutes of discussion, a solution was found without me having to leave it. I find this practice regrettable and one that should be reconsidered. Finally, the property is quite far from the main activity areas. It takes about 30 minutes to reach Duong Dong and nearly an hour for some destinations to the north or south of the island. You should take that into account when planning your outings.

Godvin·Há 3 semanas

“Не рекомендую!”

The only plus was the young guy at reception who was very polite, and the huge bed was very comfortable. The floors in the cabin were dirty and never cleaned. They didn’t offer slippers; there were dirty ones in the corner covered in sand and trampled. Geckos crawled into the cabin and kept me from sleeping. There were a lot of them, even in the outdoor toilet, with snails/geckos and an unwashed sink. Dirty mugs and cups were also in the room. There were so many mosquitoes that they practically ate me. I hope we don’t get dengue… There’s no sea! Well, there is, but you have to walk a kilometer on boards, and there’s no surf, just swampy stench and sludge. Lots of worms and dirty crabs. The smell from the sea was awful, almost made me vomit. I don’t recommend this place at all! The food is expensive and tasteless! The mushroom puree soup was just soggy. The beef fettuccine was basically inedible. The coconut coffee was disgusting, with oily clumps of curdled milk floating. They add a +3% and another +8% for room payment, totaling 11% extra for nothing. They also charge an 11% fee for food. We stayed two nights instead of the seven we booked, and left feeling burned out. We were told that if we didn’t stay, they would charge us 500,000 dong per night! I would not recommend this awful place to anyone! We eventually moved on and are glad we did.

Ольга·Há 3 semanas