“Erholsamer Relax-Aktiv-Urlaub”
The location was very nice, right on the beach, and the restaurants served good food; the buffet quality was really good. Terra Sana was never crowded, so eating there was pleasant at any time of day. The pool was clean and nice. Staff were friendly and kind. The gym was included, well equipped, and the receptionist at the gym was very friendly. There were options for padel, tennis, mini‑golf, and more. The bungalows in the Royal Level were spacious, and every day a small piece of chocolate was left in the room.
The whole property feels a bit dated; some areas clearly need renovations. Every morning at 08.00 Uhr all sun loungers at the pool were reserved, even though signs said that was not allowed. The spa urgently needs a makeover; tiny mosaic tiles fall from the walls everywhere and can cut you badly if you’re not careful. I wouldn’t spend money on it if it weren’t included. The gym had no air conditioning or it wasn’t used; instead the windows were open, which made training hard when the outside temperature was 27 °C with high humidity. Drinks taken throughout the stay were always charged to the room; the little slips you sign never show the price, so you can lose control. Reservations for restaurants and the gym/spa were made through an app that was terrible—either it crashed or didn’t work, which was a real pain.
Stefanie·Há 3 meses