“not pleasant”
The location was great, and the staff were quick to respond to our queries. However, our experience was marred by a series of miscommunications and misunderstandings. We specifically requested a ground-floor room due to mobility issues, but were instead assigned a room on the second floor with no lift. We were forced to pay an extra RM$150 for three nights just to avoid the hassle of climbing stairs.
AngelineHá 9 meses