1 king bed
1 king bed
2 twin beds
The room was comfortable. There was really nothing else to note.
“A very relaxed and beautiful location”
It was very secluded, welcoming, and dog‑friendly. Having a continental breakfast delivered to our room made for a very relaxed start to the day. The location was beautiful and our dog didn’t want to leave—she loved it so much! Nothing else comes to mind.
The garden is amazing and the place is super.
“Run down stay”
The location was good. However, the drains gave off a strong odor throughout the room. Wi‑Fi didn’t work and there was no service. The rooms were noisy; an alarm went off at 5:30 am in the room next door and woke us up.
“Awful experience - room not as described, staff unhelpful and rude.”
The hotel’s location is great, a beautiful part of Wales. It’s a shame we had such a poor experience. Our booking was made and confirmed for 2 adults and 2 children, and we paid £205.20 for one night for a family room. The room description said a family room with ‘two beds’. When we arrived, the room provided contained one double bed and one sofa. We were rudely handed some bed sheets and told to follow instructions on a sheet of paper to make the sofa into a sofa bed and then make the bed up ourselves using the sheets. We followed the instructions but the resulting bed was the same width as a single bed and not suitable for two children. Also the fitted bed shared provided did not fit properly on the L‑shaped sofa. I have photographic evidence of the sofa provided and will happily share them. We immediately raised this with the property, but we were told that they were fully booked and there was nothing they could do. The only suggestion offered was that our children should sleep “top and tail” on the sofa. We did not consider this an acceptable solution. We booked and paid for accommodation for four people, and the room provided did not have appropriate sleeping arrangements for four people. Unfortunately, by the time we discovered the problem it was too late to reasonably find alternative accommodation for our family. We therefore had no practical choice but to stay in the room, despite it not being what we had booked. The staff made it very clear that they leave the site at 5.30 pm and were not willing to offer any other solutions. There were then no staff there overnight, which I also found to be a bit odd – what happens in an emergency with no staff there? The breakfast was given to us the afternoon before – so the croissants were stale and chewy by the following morning. I would NOT recommend staying here!
The room was comfortable. There was really nothing else to note.
“Run down stay”
The location was good. However, the drains gave off a strong odor throughout the room. Wi‑Fi didn’t work and there was no service. The rooms were noisy; an alarm went off at 5:30 am in the room next door and woke us up.
“A very relaxed and beautiful location”
It was very secluded, welcoming, and dog‑friendly. Having a continental breakfast delivered to our room made for a very relaxed start to the day. The location was beautiful and our dog didn’t want to leave—she loved it so much! Nothing else comes to mind.
“Awful experience - room not as described, staff unhelpful and rude.”
The hotel’s location is great, a beautiful part of Wales. It’s a shame we had such a poor experience. Our booking was made and confirmed for 2 adults and 2 children, and we paid £205.20 for one night for a family room. The room description said a family room with ‘two beds’. When we arrived, the room provided contained one double bed and one sofa. We were rudely handed some bed sheets and told to follow instructions on a sheet of paper to make the sofa into a sofa bed and then make the bed up ourselves using the sheets. We followed the instructions but the resulting bed was the same width as a single bed and not suitable for two children. Also the fitted bed shared provided did not fit properly on the L‑shaped sofa. I have photographic evidence of the sofa provided and will happily share them. We immediately raised this with the property, but we were told that they were fully booked and there was nothing they could do. The only suggestion offered was that our children should sleep “top and tail” on the sofa. We did not consider this an acceptable solution. We booked and paid for accommodation for four people, and the room provided did not have appropriate sleeping arrangements for four people. Unfortunately, by the time we discovered the problem it was too late to reasonably find alternative accommodation for our family. We therefore had no practical choice but to stay in the room, despite it not being what we had booked. The staff made it very clear that they leave the site at 5.30 pm and were not willing to offer any other solutions. There were then no staff there overnight, which I also found to be a bit odd – what happens in an emergency with no staff there? The breakfast was given to us the afternoon before – so the croissants were stale and chewy by the following morning. I would NOT recommend staying here!
The garden is amazing and the place is super.
