“Decepcionante”
The location is great and the neighborhood is very calm; you can walk about half an hour to many spots like Big Ben, Trafalgar Square, etc., and it’s close to the shopping area. The hotel left a lot to be desired: the walls were dirty, the carpet was stained, some wall areas were worn or broken, overall maintenance was poor. Lighting was weak, cables were exposed… The private bathroom was tiny and very uncomfortable. Breakfast was scant, with little variety and no hot drinks or foods; everything was cold, even the milk.
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