The staff were helpful, yet the TV was broken, the room felt cold, the shower was inadequate, and the décor was awful.
RobHá 11 meses
Só um momento…
Chard·6.5
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ou é só digitar — “por volta do dia 20, três noites”
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Phoenix Hotel in Chard provides comfortable rooms with private bathrooms, carpeted floors, free Wi‑Fi, flat‑screen TV and electric kettle. The on‑site restaurant serves British cuisine with gluten‑free options, while the bar offers live music and karaoke. Amenities include a nightclub, housekeeping, full‑day security, bicycle and free private parking. Situated 41 km from Exeter Airport, it lies near Golden Cap, Dinosaurland Fossil Museum and Woodlands Castle.
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Como os hóspedes avaliam o hotel, aspecto a aspecto.
The staff were helpful, yet the TV was broken, the room felt cold, the shower was inadequate, and the décor was awful.
Rob·Há 11 meses
The staff were fine, but the bedroom was a nightmare: dilapidated, dirty, uncared for, and filled with a stale, old fat smell that stuck to my clothes. I had to leave the hotel early on the first night, even though I’d booked three nights. I’ve stayed in many “basic” rooms, and a homeless hostel could have offered more than the Phoenix hotel.
Chris·Há um ano
Good value for money. Bar/food prices are very reasonable. Food was good quality. Staff, especially Heidi, were fantastic. We were made to feel welcome by the locals, great atmosphere. The room was a decent size, large bathroom with very hot water! We stayed on Saturday night and were informed of the late disco that goes on till 3.00am before the cancellation time and asked to confirm we had read the email. To be fair, we didn't really hear the music. Only the people outside, which didn't stop us from sleeping though. Will definitely stay there again. The bed only had 1 bedside table, could have done with 1 each side. The early checkout of 10.00am. Most hotels are 11.00am or later
Jenny·Há um ano
Breakfast was good value, but the hotel looked very tired. There was a lot of disturbance during the night, and the bed was so uncomfortable.
Rukhsana·Há um ano
Food and drink was good. Bed was comfy, room size was good. The decor was shabby, furniture was dated, carpeted area leading to rooms was in a terrible condition. There was no heating, and due to the weather, that would have been nice. Especially as single glazed windows were drafty, some were cracked. The worst thing of all, was that on Friday and Saturday nights, there is a disco which goes on until 03:00 in the morning. IF we had known in advance, we would not have booked this hotel, to be fair the Manager had messaged me to inform me of the disco, but this was after we had booked and paid for the room, and as it states on the website, fees were NON refundable, so we just put up with it
Jaycock·Há um ano