Holiday Inn Express Hotel & Suites Everett by IHG

Breakfast was great! The tub didn’t drain during showers, the beds were very hard, and there was hair on the bathroom floor.

Stephanie·Há uma semana

“Disappointed, disgusted and frustrated”

The lady who checked me in was very nice and pleasant. The smell in our room was awful as soon as we opened the door; we left for our event and returned to find not one but more than a few cockroaches climbing the walls. I have images of the bugs. The only thing the male night‑shift worker offered was a king suite instead of a refund; he gave me a card with an email to his manager. I emailed immediately and still have not received a response. We were more than five hours away from home and ended up sleeping in our vehicle because we got no refund and didn’t even stay in the room—just used it to change for our function and had to rush out. I was very disgusted with the unsanitary room; it was unacceptable and I want a full refund. I always stay at Holiday Inn Express when I travel and have never had an issue with cleanliness or sanitation. Cockroaches can make people very sick. Please get an exterminator there quickly to clean up the whole place. I was afraid the cockroaches might get into our luggage while we were gone; they multiply quickly. Earliest response appreciated. My cell phone number is 541‑460‑0263. My name is Merima.

Merima·Há um mês

“1 night stay during my work trip”

The place was nice and quiet, and the breakfast was very good.

Stanislav·Há um mês

“Overall, the stay was overshadowed by an unpleasant experience with the General Manager, whose rude, arrogant, and overl”

The whole visit got ruined by the General Manager, who was rude, arrogant, and overly controlling, making the front‑desk interaction uncomfortable and unprofessional.

Akash·Há um mês

“Nice to be nice”

The water in the room was hot, and we liked it that way.

Kathy·Há 2 meses