“DO NOT STAY HERE, the photos are misleading. Very Poor Customer Service, Sorry there was none”
Nothing, The property was terrible, the worst we experience in the 5 weeks we have been in Italy. We left the property after 1 night we were booked for 3. The check in process was terrible, remotely let us into the very dark entry, no lights. The door to our room would not lock, so felt unsafe, the bed was ridculously hard, it was like a slab of concrete, my partner and I suffered bites to our body, we suspect from something in the bed, lack of facilities, the breakfast was at a cafe about ½ km away and was a coffee, croissant and a juice. The shower had almost no flow and would not stay at one temperature. We basically walked out and found alternate accomodation which meant it cost us more than double as a result. There was total denial from management that the property was not up to scratch. and our request for refund flatly refused
Peter·Há um mês