The place was tidy and the view pleasant. I landed late at night, saw the app listed check‑in until 10 pm, so I messaged and called the property to let them know I’d arrive at 9:30. They never replied, as if they didn’t care or even remember anyone had booked. No confirmation came, and when they finally answered they seemed indifferent, as if we were not coming. A refundable security deposit of 200 bhat was taken for a reason I didn’t understand, something never mentioned at booking and unlike any other place I’ve stayed. They also charged 20 bhat for a 1 600 ml bottle, while a pack of ten costs 60 bhat, so the overcharging logic is unclear. We were two people, so 1 L of water per day was insufficient. When we checked in, my mom and I had large bags; we carried them to the room and no one offered help. The host eventually came, but I asked him to hand the bag to me because I was already annoyed, and he did so immediately without offering assistance, looking uninterested and doing the bare minimum. The next day we wanted to heat some food in the same container; I went to the reception that was connected to the kitchen, and the host shut the kitchen and told me to wait outside as if I were trying to steal. I just stood at the reception. Then she asked me to pay 50 bhat just to warm the food for three minutes, which shocked me. Overall the experience was unpleasant and the hospitality poor, something I haven’t encountered before. At least we only booked for two nights. The place was clean and I had no major concerns about the room.
SumanHá 3 semanas