“Horrible experience”
After a lot of complaints and effort to get the room we paid for, the final room was beautiful, but it’s a shame we only had it for a couple of days instead of the full week we booked. When we arrived, they ushered us into a tiny, smelly, filthy room and said that was it. I told them it was definitely not what we paid for and showed them what we booked; the guy said they had someone in that room and couldn’t give it to us. After a lot of arguing, he gave us a slightly better room, but nothing even close to the original flat we were supposed to have. He told us we would get the room in 2 days and asked if we could cancel the booking so we could resolve it together. Two days later, when we asked if we should have our room, he said not yet and that it would be ready tomorrow… that went on for another 2 days. When I got really angry about what was happening, for the last 2 days they finally gave us our room. There is so much more wrong with that place, but it would be even longer.
WolfieHá 8 meses