I booked a room, arrived, and was told no rooms were available because of a double booking. My credit card was still charged $300, and the hotel hasn’t replied to my emails.
TimHá 4 meses
★★·Canton·6.2
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ou é só digitar: “por volta do dia 20, três noites”
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37 m² · 2 full beds · Para 4
The Traditional Double Room has a view and features a flat-screen TV with cable channels, as well as a dining table and tea/coffee maker. The room is equipped with ironing facilities, a refrigerator, and towels, and has upper floors accessible by elevator.
37 m² · 1 king bed · Para 2
A view is visible from the Traditional King Room, which is fully wheelchair accessible and served by an elevator. The sleeping area offers a king bed for two guests, with an extra bed and a crib available on request, plus a seating area, dining table, flat‑screen TV, tea/coffee maker, refrigerator, iron, fan and socket near the bed.
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The Bertram Inn at Glenmoor in Canton offers air-conditioned rooms with private bathrooms, bathrobes, and free WiFi, featuring dining areas, refrigerators, and TVs. Guests enjoy spa facilities, a sauna, fitness centre, sun terrace, outdoor pool, tennis court, and yoga classes. The family-friendly restaurant serves American cuisine with various dietary options in a traditional setting, near the Pro Football Hall of Fame and Akron-Canton Regional Airport.
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Como os hóspedes avaliam o hotel, aspecto a aspecto.
I booked a room, arrived, and was told no rooms were available because of a double booking. My credit card was still charged $300, and the hotel hasn’t replied to my emails.
Tim·Há 4 meses
My stay at this hotel was quite enjoyable, thanks to the fantastic swimming pool and delicious food. However, I did notice that the elevator entrance was a bit inaccessible due to the steps, which could be improved with a ramp for easier wheelchair or cart access.
Michael·Há um ano
The hotel's staff and grounds were lovely, but unfortunately, the rooms were quite outdated, with a very small TV that made it difficult to watch from the bed.
Kathy·Há um ano
I was impressed by the hotel's rich history and the construction of the building, as well as the friendly staff and large, clean room. However, the rooms themselves were not modern, with a small TV, a bathtub shower with a curtain, and carpeting, and the bed was too soft. Additionally, the room lacked sufficient space for nightstands on either side of the king-sized bed, and the tan-colored sheets didn't quite fit the bill.
Laura·Há um ano
While my stay at this hotel had its moments, there were a few areas that fell short of my expectations. The shower could benefit from some non-slip decals to prevent slipping, and the TV was laughably small, requiring binoculars to see the screen. For a high-end establishment, I expected better in these two areas.
Keller·Há um ano