“Cheap but not so cheerful!”
We booked the entire hostel, which worked out really well for us in terms of privacy and space, but the hostel facilities are in poor condition. No money or time is reinvested into the property for even basic safety or maintenance. No staff showed up to greet us for about three days; the host was actually in NZ at the time and had not mentioned this in any communication before we arrived. It seems no repairs or upkeep have been regular. I scrubbed the black mould off the back stairs railings, cleaned the kitchen items, and wiped down the lounge tables—our cleaners could use a bit of training. The front stairs rail is unsafe. The showers and bathroom need a lot of work. All the beds’ mattresses need replacing. The linen provided was a polyester bottom sheet covering the mattress, a pillow and case, a towel, and a 'sort of' picnic blanket for warmth. A top sheet and a blanket would have been great, since September has cold nights and we were cold. The lounge chairs need new base cushions and new covers or just new chairs. This is only a tiny drop in the ocean of what needs to be improved.
LonieHá um mês