“Decepcionante.”
The dinner buffet was good and reasonably priced. Some parts of the hotel look abandoned, the rooftop bar and its service are awful, and the gym is severely lacking.
LucianoHá 2 dias
★★★★·Rio de Janeiro·8.6
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ou é só digitar: “por volta do dia 20, três noites”
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Located in downtown Rio de Janeiro, the 4-star Windsor Guanabara Hotel offers convenient access to Santos Dumont airport and the city's main attractions. The hotel's rooftop terrace boasts stunning views of Guanabara Bay and historic landmarks. Guests can unwind in the pool, gym, or sauna, or enjoy a drink at the poolside bar, and dine at the on-site restaurant with buffet and à la carte options.
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Como os hóspedes avaliam o hotel, aspecto a aspecto.
The dinner buffet was good and reasonably priced. Some parts of the hotel look abandoned, the rooftop bar and its service are awful, and the gym is severely lacking.
Luciano·Há 2 dias
The room was spacious, the shower was good and breakfast was decent. The reception staff were rude. I arrived around 12 pm and had a meeting at 2 pm; even though a room was available, they told me I’d have to pay half a day’s rate to access it. They only unlocked the room at 2 pm so I could get ready. I’ve experienced this at other chains and they always open rooms earlier when available. If they’d explained politely or said no room was available, I would have accepted. I ended up waiting at the front desk.
Raul·Há 2 dias
Breakfast, lunch and the reception were all solid. However, the bathroom cleanliness was lacking and the shower box was full of damp bathroom bugs.
Ícaro·Há 2 dias
The rooms were clean and cozy, the breakfast was good and the service was excellent. The only drawback was that the area looked unattractive.
María·Há 2 dias
The place was clean and comfortable. The room we were assigned had a broken AC unit that shut off, produced smoke, and was inspected that night; they said it was faulty but did nothing. The next day we complained again, two more staff inspected and reached the same conclusion, and only then did they move us. After that everything worked fine.
Mira·Há 3 dias