Very nice hotel
DaanHá 2 meses
Só um momento…
Yogyakarta·8.1
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ou é só digitar: “por volta do dia 20, três noites”
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The Swiss-Belexpress Yogyakarta in Yogyakarta features air-conditioned rooms with private bathrooms, free WiFi, and modern amenities, including work desks, TVs, electric kettles, and complimentary toiletries. The hotel offers a restaurant serving buffet breakfast and various dishes, along with 24-hour front desk service, room service, and free on-site parking. It's 5 km from Adisutjipto Airport and near attractions like Batik Museum and Prambanan Temple.
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Como os hóspedes avaliam o hotel, aspecto a aspecto.
Very nice hotel
Daan·Há 2 meses
We chose this place because we had stayed there before and liked it. But the room we requested didn’t match what we got, we had to pay an extra 800.000 IDR, and the bathroom of the new room had fecal residue. The extractor fan made constant noise for all four nights, and the TV had no internet. After the claim, the follow‑up was disappointing: I sent all requested documents and still haven’t received a solution. I’ve been a customer for decades and hold Genius 3, the highest level in your program. This experience was especially disheartening. The problem started before we arrived. On 23 June, we contacted the hotel early because we’d been there the year before and wanted to book the same room. First we tried via the website, but got no reply. Finally we used WhatsApp. The hotel identified our previous stay and told us which room we’d occupied. Based on that, we made the new reservation. When we arrived, we found a considerably smaller room. The hotel confirmed our past stay, and to move to a larger room we had to pay 800.000 IDR extra. We kept the receipt and all documentation. Then the real unpleasantness began. When we entered the new room and went to the bathroom, we found fecal residue that hadn’t been cleaned. It’s hard to imagine something more basic than delivering a properly cleaned room to a guest. For four nights we also had to endure continuous noise from the bathroom extractor/fan, 24 hours a day, which couldn’t be turned off. I have a video where it can be heard perfectly.
Mr·Há 2 meses
Location and price are fine, but there were leaked sounds coming from the other rooms.
Fitryan·Há 2 meses
The restaurant, lobby, and lift were good, but the bed was hard, the room was small, and we ran out of toilet paper and body soap frequently.
Kyle·Há 2 meses
The Wi‑Fi was very slow and the air conditioning barely worked; the room looked nothing like the pictures or the website, which used AI, and that was a big disappointment when we checked in.
Haziqah·Há 3 meses