We’ve been coming to Crans for years, paused for a while, and then decided to return—what a pleasant surprise. The staff are now far friendlier, more attentive, and smiling, which really makes the stay enjoyable. The view remains stunning, and the close proximity to the lifts is a real advantage. The location is definitely a highlight. Thanks to the teams for their warm welcome and smiles, especially during a tough period for Crans‑Montana. We had a great stay. The only small flaw that hasn’t improved is the room‑service menu, which is still very limited and unchanged for years; after enjoying rich regional cheeses and charcuterie on the slopes at noon, we’d appreciate lighter, healthier options in the evening.
Lauranie·Há 7 meses