Hotel Don Juan

“Adorei”

The location is excellent, wonderful. You can walk to Pelourinho 👣. There’s free parking. The place is very simple, but the service is fantastic, everyone is friendly. I checked out the same day before my flight, even though I had received a confirmation email for the reservation and the chosen nighttime check‑in time, the staff at the front desk didn’t know about our booking. She was very friendly and quickly resolved it, letting us in because it was already 23:00.

Rosangela·Há 5 meses

“WARNING SCAM! Do not stay here!”

WARNING SCAM! This property does not have 24‑hour reception as advertised. After a long flight we arrived at 2 am to a very dangerous looking street, rang the doorbell many many times, called the phone number many many times which we could clearly hear ringing inside but no answer and nobody there for over half an hour. The police eventually escorted us to another hotel as they said it was not safe to stay here in the street! Absolutely shocking behaviour from a hotel that clearly advertises 24‑hour reception. We even messaged them confirming before we travelled. We have many photos and videos of our arrival and attempting to contact them, as well as evidence of multiple unanswered phone calls and our many unanswered messages in. We highly advise not to stay here!!!

Russell·Há 6 meses

We stayed during the Carnival 2026 holiday. Excellent location, close to the Lacerda Elevator. Attentive and polite staff. Good breakfast. Quiet environment. Comfortable room. Great value for money.

Vinícius·Há 7 meses

“Super séjour hôtel simple mais très bien”

Very good location. Adorable staff. Very good breakfast.

Marilyn·Há 8 meses

The stay already had several problems, but what made the experience unacceptable was the owner’s attitude. Even though the reservation indicated check‑out until 12 h, before 10 a.m. the man who presents himself as the owner started pounding on the door demanding I leave immediately, claiming that other people would arrive for Carnival. Pressured, I packed my things in a hurry and was forced to leave about two hours before the correct time. After I had already left the room, that man still started asking in a harsh way about a supposed “control”. I asked him to check the room — and he himself found the object there, visible, with no irregularity on my part. Then I asked if I could have breakfast, which was served until 10 h. The answer was straight: “Your time was until 10.” So, in addition to being removed from the room before the time, I was prevented from having breakfast precisely because I was sent out early, solely by the owner’s decision. I note that the staff are polite and kind. One of them even mentioned that she was waiting for my return at night to be able to close everything and go to sleep, since she herself takes care of the reception and the gate. It was not embarrassing, but it makes clear the functioning of the place. Regarding the structure: the property is old, the rooms are small, very hot, without air conditioning, only a fan. Given the facilities and the way it operates, the place looks more like a boarding house than a hotel. Honestly, I wouldn’t rate those points if it weren’t for the check‑out episode. But, given the owner’s attitude, I think it’s important to make clear that there is no real freedom of timing, which is especially problematic in a city like Salvador — even more so during Carnival. The feeling is that if a guest arrives late, it depends on someone waking up to open, on a street that doesn’t convey much safety.

Rubens·Há 8 meses