Breakfast was very good, and on the day of checkout I had to leave early, so the hotel offered breakfast before the usual time. The apartment I stayed in had no air conditioning.
EdsonHá 3 dias
★★·Poços de Caldas·8.4
01
ou é só digitar: “por volta do dia 20, três noites”
02
03
Hotel Excelsior in Poços de Caldas offers comfortable family rooms with private bathrooms, bidets, and work desks. Guests enjoy a year-round outdoor pool, lush garden, and free WiFi. A highly rated breakfast with American and buffet options is served daily. The hotel is near Dr. Afonso Junqueira Park, Palace Casino, and Roses Fountain, with free on-site parking and a kids' pool.
04
05
06
Como os hóspedes avaliam o hotel, aspecto a aspecto.
Breakfast was very good, and on the day of checkout I had to leave early, so the hotel offered breakfast before the usual time. The apartment I stayed in had no air conditioning.
Edson·Há 3 dias
The location and breakfast were great, and the staff were helpful. The bathroom was quite old and lacked a place to put personal hygiene items on the sink, though the shower was fine. The wooden bedroom windows need a facelift and the towels should be replaced.
Liria·Há 6 dias
The positives: excellent location, about a 5‑minute walk to the center. The bed was very comfortable, firm enough but not too hard. The pool was great, large and deep. Breakfast was good. The staff were helpful, attentive, and showed a genuine interest in improving guests’ experience. The hotel is old but has its own charm and personality. The points to note: the hotel has only two floors and no elevator, so keep that in mind before booking. Wi‑Fi doesn’t work, so don’t expect internet access during your stay. Room doors use standard keys, not magnetic cards. Soundproofing is limited, and street noise can be heard inside rooms. There’s no air‑conditioning; a small fan is provided, which helps a bit with heat but also mutes some external noise. I didn’t stay in summer, so I can’t say how it would fare on hotter days.
Elias·Há uma semana
The breakfast was great. There is no elevator.
Rosane·Há uma semana
Café da manhã excelente, bem completo. Tudo muito limpo e quarto confortável. Localização muito boa, vc consegue aproveitar o centrinho a pé. Funcionários atenciosos e simpáticos. Nada a reclamar
Elis·Há uma semana