Treebo Sunshine Beach Resort

“Average room.”

The cleaning and room were fine. Breakfast and room service left something to be desired.

Dwivedi·Há 2 semanas

“Guest handling and communication from some staff members need major improvement.”

The room was comfortable after the issue was fixed, and one receptionist during check-in handled us politely and listened to our concerns properly. Location is also convenient. I visited this hotel again after 2 years while coming from Mauritius for holiday, but this time the experience was disappointing. On arrival, the security staff was sitting and chatting. I had to open the gate myself and enter with my car. There was no greeting or proper welcome for guests. I was asked to change my parking spot multiple times after an 8-hour journey, which was frustrating. Later I noticed the security person appeared to be under the influence of alcohol. The next morning, the washroom was blocked. When I informed the receptionist on day duty, the response was not professional and there was no urgency to solve the issue. I had to repeatedly follow up, and finally used the common washroom before going out. The issue was eventually fixed after I handed over the room key, but overall guest handling and communication from some staff members need major improvement. Staff should speak politely and handle guest complaints in a respectful and professional manner

Devendra·Há 4 meses

The hotel sits right in the middle of Baga Beach. The rooms could use a cleanliness boost, and the plumbing needs fixing because the taps weren’t working properly, leaving us without water for a few hours until someone repaired it.

Uma·Há 5 meses

“Nanan”

The location is good. The staff’s behavior was lacking.

Dindayal·Há 8 meses

“Good”

I had a good experience overall, but that's about all I can say. There weren't any notable issues or complaints, just a fairly standard and uneventful stay.

Ashish·Há 8 meses