“The whole hotel needs a refresh. We note there were previous comments on the rim and it does not look like these have be”
The property is centrally located right on the doorstep of many shops and cafés. We were thrilled about the booking because it was meant to celebrate my husband’s 50th birthday, but the apartment at number seven fell short of expectations. At about £400 a night, the old historic building felt tired, dark, and dated, needing a major refresh. Inside, the bed was nicely dressed, yet we noticed stained curtains with holes, scratch marks, worn furniture, and stained walls. The outside offered lovely views, but the jacuzzi was off, and despite the hotel’s claim of cleaning, the water contained debris and looked uninviting—likely just topped up without proper cleaning. The external cupboard was cluttered with rubbish, giving a poor impression of luxury. We complained, and the hotel spruced up the room, but the jacuzzi remained broken. After all this, the hotel lost our confidence, so we left and received a full refund, then booked a stunning wellness retreat in the Hills that was well worth the money.
BillyHá 3 semanas